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Frequently Asked Questions

Returns & Exchanges

What is your Return Policy?

How do I make a return?

Do you offer product repairs?


What is your shipping policy?

What shipping methods do you offer?

What about personalized orders?

Do you ship Internationally?

Can I update my shipping address?

Orders & Cancellations

Ordering Products from Adina Eden

How do I check my order status?

How do I locate my order number?

How do I update or cancel my order?


Do you have a promotions policy?

What is your Student Discount policy?


Do you offer gift cards?

Can I add a gift message to my order?

Do you offer gift wrapping?


COVID-19 Updates

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