Shipping Policy

Orders are packed and shipped Mon - Fri, 9 am to 5 pm Eastern Time. Orders placed after 12 pm EST may be processed the next business day. Shipping timelines are measured in weekdays and don’t include Saturdays, Sundays, or holidays.


Due to COVID restrictions, it may take longer than usual to ship and deliver your package. We appreciate your patience as we work to have your order delivered quickly.

Shipping Carriers May Be Experiencing Delays due to COVID-19


To keep shipping costs affordable, we only use 1-2 boxes/pouches per shipment (not per item). If you need more than 1 storage box or pouch in your shipment, you must use the Additional Packaging item to add the desired amount of boxes and pouches to your cart. If you don’t want to pay for extra boxes, please visit one of our stores and we’ll be happy to provide them for no charge.

US Shipments

Domestic (USA) Shipping Options

Lost Package - US Domestic

International Shipments

Currency Options

What countries do you ship to?

International Shipping Options


Lost Package - International

Common Shipping Questions

If you don’t find the answer to your question here, please check our Return Policy, Warranty, and FAQs or contact customer service.

Cancellations & Changes

Fulfillment Delays

Personalized Items

Returns & Damages

Why was I charged multiple times for shipping?

Missing/Incorrect Items

Wrong Item Sent

Missing Item

Third-Party Purchases

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